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Report: #339181

Complaint Review: Disney Movie Rewards - Internet

  • Submitted:
  • Updated:
  • Reported By: Bartlett Illinois
  • Author Confirmed What's this?
  • Why?
  • Disney Movie Rewards disneymovierewards.com Internet U.S.A.

Disney Movie Rewards Advertised coming reward availability for 18 months, then changed reward and redemption points required. Internet

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I am battling the corporate giant and getting nowhere...
In October 2006 the Disney Movie Rewards program began and the ONLY reason I decided to participate was a reward advertised for the past 20 months as a "Tour of the Walt Disney Studios." This reward has always been advertised as "Coming Soon" and was to require 2200 points for redemption.

Now they have completely changed the reward to be something that requires 15,000 or 20,000 points, instead of the long-advertised 2200 points. Of course they have a disclaimer in their Terms and Conditions which states: "The Program begins at 12:00 a.m. Eastern Time ("ET") on October 3, 2006 and is scheduled to end at 11:59 p.m. ET on February 28, 2010 (the "Redemption Period"), but Sponsor reserves the right to shorten, extend, modify, or cancel the Program, at its discretion, at any time."
Several inquiries I have made over the past year or so were always answered by them responding that the original 2200 point reward was "not yet available".
Their customer service people never have any answers for these questions other than to respond that they can't help me any further and will forward my feedback to their marketing department.

Is there any hope that you can get them to respond with a solution that is more fair to me and all of the other people who have probably run into this same issue?

Thank you for your time.

Bub119
Bartlett, Illinois
U.S.A.

This report was posted on Ripoff Report on 06/11/2008 07:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/disney-movie-rewards/internet/disney-movie-rewards-advertised-coming-reward-availability-for-18-months-then-changed-rew-339181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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