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Report: #1253824

Complaint Review: Engine and Transmission World - Internet

  • Submitted:
  • Updated:
  • Reported By: Brookshire's Best Auto Repair — Brookshire Texas USA
  • Author Confirmed What's this?
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  • Engine and Transmission World Internet USA

Engine and Transmission World Warranty is a joke with this company Internet

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We have used this company two times now and both times the engines they have sent were crap and they will not honor the 3 year part and labor warranty they advertise.

On the first engine we ordered from them, it was for a Nissan Frontier, they cailmed they inspected and sealed the motor, we installed the engine and found and oil leak from the supposedly inspected and sealed engine, we contact the company immedaitely and and was told to have the engine sent back to them for inspection at OUR cost and they would let us know if they would honor the warranty or not.  It was cheaper to repair the leak ourselves and eat the cost than it was to send the motor back.

The second engine we purchased from them on Invoice 242599 for a Chevy Colbalt.  We got the Engine, installed it and 11 months later it goes bad.  I contact the comany and they say that the warranty was never activated.  I asked about the activation process they tell me it has to be activated within 10 days of the purchase (they take 14 days to deliver), I tell them that no where on the invoice does it say that, they inform me it is in the FINE PRINT and that I should learn to read!

This company is a rip off and and should be avoided at all cost.  I am not going to have to eat another engine because this company will not honor the 3 year Parts and Labor Warranty on their engines and the warranty stipulations change with each engine ordered!

They have no cost me over $4500 and being a small Auto Shop it is hard to recover from hits like that.  I hope no one else gets ripped off like we did.

 

This report was posted on Ripoff Report on 09/09/2015 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/engine-and-transmission-world/internet/engine-and-transmission-world-warranty-is-a-joke-with-this-company-internet-1253824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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