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Ripoff Report | EQUINOX Review - Internet - Equinox said i had free
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Report: #1148012

Complaint Review: EQUINOX - Internet

  • Submitted:
  • Updated:
  • Reported By: LINDA — Hanover Park Illinois
  • Author Not Confirmed What's this?
  • Why?
  • EQUINOX Internet USA

EQUINOX Said I had free sample then charged me full price SPARKS Nevada

*Consumer Suggestion: Looks like you can't read/comprehend English...

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The company said I was getting a free trial sample, just pay shipping. Then they charged me later for a full shippment wich I never ordered or received.

This report was posted on Ripoff Report on 05/19/2014 03:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/equinox/internet/equinox-said-i-had-free-sample-then-charged-me-full-price-sparks-nevada-1148012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Looks like you can't read/comprehend English...

AUTHOR: Ken - ()

POSTED: Monday, May 19, 2014

Just below the trial order blank is a box you must check to submit the order, it says:  I agree to the Terms and Conditions of this site.

It links to the following Terms:

Trial Offer and Continuity Plan Summary

Customer Support: 1-877-316-1904 | customerservice@equinoxskinsystem.com

To help you get started, we offer a 14-days trial of Equinox with the eligibility of automatic enrollment in our home delivery program. You can try Equinox risk free to determine for yourself, if this product is right for you. When you submit your order, you automatically agree to pay the non-refundable discounted shipping & handling cost of $4.95 for your trial for a full 30 day supply of Equinox.

If you find that the product is not right for you, simply call our Customer Support Center or the numbers shown on your bank statement you can also send an email to cancel your membership before the end of your 14-day trial period and you will not be charged the full price of the Equinox. Your 14-day trial period begins at the date of order our products are normally delivered within 3 to 5 business days from the time of ordering. If you do not receive your trial bottles within five (5) business days of placing the order, please contact our Customer Service Center or numbers shown on your bank statement our support staff is available to give you more updated information on the estimated delivery time along with the tracking info.  

If you do not cancel before the end of your 14-day trial, we consider you as our valued member of home delivery program and charge the credit card on file the full price of ninety nine dollars. $105.95 ($99.00 + $6.95 Shipping & Handling) will be charged on the 30th day from the order and  30days  there after your credit card on file will be billed for the fresh pair of full 30-day supply of Equinox until you choose to cancel the home delivery program. No further notice will be sent by the Company.

Guess you somehow missed this.  YOU ripped YOU off.

Nope, I DON'T work for them...but I CAN read/comprehend.

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