Complaint Review: Extended Lengths Beauty Supply - Internet
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- Author Not Confirmed
- Extended Lengths Beauty Supply 651 S. Sutton Rd. Suite 126, Streamwood, Illinois 60107 Internet United States of America
- Phone: 1-866-531-6641
- Web: http://www.extendedlengths.com/
- Category: Beauty Salons
Extended Lengths Beauty Supply Gia - Charged credit card, no product received. Internet
*Author of original report: Expect Delays
*REBUTTAL Owner of company: Customer recieved products on 12/24/2009
Show customers why they should trust your business over your competitors...
I ordered almost $100 worth of products from Extended Lengths Beauty Supply on 12/8/09 for a Christmas gift. It is now 1/4/10 and I have not yet received product OR been refunded my money. I was charged via credit card the day after I made the online purchase. Once a week since the order, I contacted "Gia" via e-mail and she claimed she would get it shipped out ASAP. DO NOT PURCHASE FROM EXTENDED LENGTHS. They will steal your money and not ship you any product.
This report was posted on Ripoff Report on 01/04/2010 09:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/extended-lengths-beauty-supply/internet/extended-lengths-beauty-supply-gia-charged-credit-card-no-product-received-internet-549435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Expect Delays
AUTHOR: IgotRippedOffBigTime - (United States of America)
SUBMITTED: Wednesday, January 20, 2010
"Gia" is correct. I did receive the product - but almost a month after I ordered it. If you order from Extended Lenghts, you should expect delays in shipping. Along with "blogging" about my experience, I had to file a fraudulent charge claim at my bank (then withdraw it) because I thought the product was not coming. Too much work for me. I'd rather pay the extra couple of dollars and get it in an acceptable amount of time. Word of advice to the seller: don't process payment until you mail the product.
#1 REBUTTAL Owner of company
Customer recieved products on 12/24/2009
AUTHOR: Extended Lengths - (United States of America)
SUBMITTED: Tuesday, January 19, 2010
This customer recieved ther products on Dec 24th 2009 we have already fixed this problem, but customer insists on blogging to create problems for our business.
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