Family Law Inc. C E O Rob Powell Family Law Inc.made promises, took my money, authorized a refund, but never issued the refund Los Angeles California

 In May of 2013 I contacted Family Law Inc. for my son. He desparatly needed a lawyer for a difficult child custody case. They made so many promises.

I paid them $ 2700.00. After months of waiting for help, they did not hold up to the promises they made. In September of 2013 they agreed to give me a full refund. They told my son if he signed an agreement to not talk bad about them or complain to the BBB they would refund the entire amount. My son signed the agreement, and they said they would refund the money in 30 days.

We have called and e-mailed them continuously. They keep telling us there is a problem with their credit card processing company. We have left messages for Mr. Powell, the CEO, he has never returned any calls or e-mails.

I sent them an e-mail last week thretening intent to sue. That was the first call I got back from them. They said it was Pay Pals fault, they were holding the money. I didn't use pay pal. I used my Bank card, they charged my bank card over the phone. And because it was a bank card the bank has a policy that I can not dispute the charge because it has been more than 90 days.

I went to their Face Book page and left messages, still no response. There have been several people that have posted on their page that have had the same problem. They  were promised services, which they did not receive. They too were promised a refund and got the same excuses, problems with their credit card processing company.

This company advertises help for Dads rights, and they promise help, but never follow through with their end of the agreement. They promise a refund but never issue a refund. They just take your money. So now we have no money, no attorney and  my son's house is in foreclosuer, trying to save money to pay for an attorney. We need the money to pay the mortgage and the attorney. My son may lose his house and his kids.

Go to their Face  Book page and read the story about the Vet that committed suicide, because of this scam. I spoke with one woman that paid them $ 3000. The same thing happened to her. They gave her the same story about probelms with their credit card processing company for months, the same thing they are telling me.

This company takes advantage of deparate people in difficukt situations.