Complaint Review: FEDGRANTUSA.COM - Internet
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- Author Confirmed
- FEDGRANTUSA.COM FEDGRANTUSA.COM Internet U.S.A.
- Phone:
- Web:
- Category: Federal Government
FEDGRANTUSA.COM They ripped me off Internet
*UPDATE Employee: Resolution Offer
*UPDATE Employee: Resolution Offer
*UPDATE Employee: Resolution Offer
Show customers why they should trust your business over your competitors...
I ordered a grant kit from them and paid $2.95 for the shipping and handling. It has been a few weeks and I still have not received the kit. Then this morning I checked my bank statement online and it showed that they took another $39.95 out of my account. I never agreed to this. I never saw anywhere that it was only a trial period or anything. I'm very upset with this.
I am a person who is struggling to make ends meet and thought that this was a program to help people like me out. I guess I was wrong. So much for the federal government helping us little people. I want my money back NOW!!!
Beary1983
Bloomfield, New York
U.S.A.
This report was posted on Ripoff Report on 05/16/2009 05:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fedgrantusacom/internet/fedgrantusacom-they-ripped-me-off-internet-452432. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Resolution Offer
AUTHOR: Customer Service Administrator - (U.S.A.)
SUBMITTED: Monday, May 18, 2009
The 39.95 charge you have mentioned may be for a Grant Master program - and our company represents some of the Grant Master programs. I apologize for any misunderstandings that might have occurred when you purchased your Grant CD. If this is one of our programs, we certainly would like to assist you with your concerns and come to a resolution ASAP.
Unfortunately, we are unable to locate an account for this customer as there is limited information on this post. In order to locate an account and be able to assist you, we will need more information, such as your full name/zip code, contact phone # and/or an email address so we may attempt locate your information.
If you believe the charge may be associated with one of our programs, please contact Customer Service at 1-877-495-1190 and you will find a representative that will be very happy to assist you.
If you've already contacted customer service and feel you were not treated fairly, or would like to discuss additional issues, please contact me directly at 435-773-1795, or you may email me at customerservice@cshelp.org, and I will assist you immediately.
If you are another customer reading this and you have tried customer service and feel that we have failed you, or feel you were mistreated in any way, please call me directly and the number above or the customer service email and I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
#2 UPDATE Employee
Resolution Offer
AUTHOR: Customer Service Administrator - (U.S.A.)
SUBMITTED: Monday, May 18, 2009
The 39.95 charge you have mentioned may be for a Grant Master program - and our company represents some of the Grant Master programs. I apologize for any misunderstandings that might have occurred when you purchased your Grant CD. If this is one of our programs, we certainly would like to assist you with your concerns and come to a resolution ASAP.
Unfortunately, we are unable to locate an account for this customer as there is limited information on this post. In order to locate an account and be able to assist you, we will need more information, such as your full name/zip code, contact phone # and/or an email address so we may attempt locate your information.
If you believe the charge may be associated with one of our programs, please contact Customer Service at 1-877-495-1190 and you will find a representative that will be very happy to assist you.
If you've already contacted customer service and feel you were not treated fairly, or would like to discuss additional issues, please contact me directly at 435-773-1795, or you may email me at customerservice@cshelp.org, and I will assist you immediately.
If you are another customer reading this and you have tried customer service and feel that we have failed you, or feel you were mistreated in any way, please call me directly and the number above or the customer service email and I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
#1 UPDATE Employee
Resolution Offer
AUTHOR: Customer Service Administrator - (U.S.A.)
SUBMITTED: Monday, May 18, 2009
The 39.95 charge you have mentioned may be for a Grant Master program - and our company represents some of the Grant Master programs. I apologize for any misunderstandings that might have occurred when you purchased your Grant CD. If this is one of our programs, we certainly would like to assist you with your concerns and come to a resolution ASAP.
Unfortunately, we are unable to locate an account for this customer as there is limited information on this post. In order to locate an account and be able to assist you, we will need more information, such as your full name/zip code, contact phone # and/or an email address so we may attempt locate your information.
If you believe the charge may be associated with one of our programs, please contact Customer Service at 1-877-495-1190 and you will find a representative that will be very happy to assist you.
If you've already contacted customer service and feel you were not treated fairly, or would like to discuss additional issues, please contact me directly at 435-773-1795, or you may email me at customerservice@cshelp.org, and I will assist you immediately.
If you are another customer reading this and you have tried customer service and feel that we have failed you, or feel you were mistreated in any way, please call me directly and the number above or the customer service email and I will be happy to address your concerns ASAP.
Sincerely,
Online Customer Support
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