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Report: #1347690

Complaint Review: First Choice Emergency Room - San Antonio Texas

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  • Reported By: Riedel — San Antonio Texas USA
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  • First Choice Emergency Room 13434 Nacogdoches Rd San Antonio, Texas USA

First Choice Emergency Room Rip Off, Over Charged, Misleading San Antonio Texas

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I went to First Choice on a Sunday evening after suffering all weekend with severe shooting ear pain and a 102-103 fever. I didn't know if I could wait until Monday to try to get in to see my primary care physician because I wasn't able to sleep and my fever would not break. I wasn't sure what was wrong with me other than me ear was killing me. I went to this location because it was down the street from my house and I have been to similar operations in the past when I've been in a bind. 

I paid a $150 co-pay upon arrival. I thought this was a riduculous charge given that I have good insurance and have paid $100 at similar free-standing ER locations in the past. But, I paid it. During my 10 minute visit I consulted with a doctor. That was it. He didn't give me any medication - only gave me a prescription for medication. I didn't have blood or urine taken. I didn't have any scans. I was in and out after 10 minutes with an inner and outer ear infection with a written prescritpion in hand. Even though I had to pay $150 I thought it was worth it to have a prescription for some pain medication that would help me overnight. 

About a month later I got a bill from FCER stating that I owed another $234. This was after they charged my insurance an additional $2,200 after my co-pay!! My insurance paid them $1,100. I paid them $150 and they still demanded another $234. You have got to be kidding me. What a rip-off artist! I'm writing this review after getting a bill from them every month for the last five months demanding payment or my account will be sent to a collections agency. I just refuse to pay this amount after they all ready collected nearly $1,300 for a 10 minute visit (5 minute consultation) with a doctor for an ear infection. Yes, I should have waited until I could see my primary care. I just got worried after going all weekend with the symptoms not knowing what was wrong with me. And, I've gone to similar establishments for high fevers, etc and paid a $100 co-pay and never heard another word! Those places charged my insurance and after they got what they could from insurance they were done. 

First Choice wanted to make a stab to take another dip in my wallet - probably because people don't go back to this place after getting ripped off in the past. They're desperate. 

Don't ever enter the doors of a first choice! There are too many other emergency and minor emergency clinics out there for those that either don't have a primary care or need a place on the weekend/holiday when the primary care isn't available. I will never step foot in one of these places again and I will tell everyone I know to never go to one!

This report was posted on Ripoff Report on 01/04/2017 06:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/first-choice-emergency-room/san-antonio-texas-78217/first-choice-emergency-room-rip-off-over-charged-misleading-san-antonio-texas-1347690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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