First Extended Service Corporation ripoff Not honoring Warranty Sold Dallas Texas

Holy Cow---What a bunch of liberal....

The product was sold as a bumper to bumper...their flier shows what is covered...Including what broke on my vehicle.

ONLY upon signing the contract do you receive -- via mail ADDITIONAL paperwork from the company. Then you learn how much a fraud this product and company is.

Obviously...with the number of complaints about this company...I am not the only one to have this type of problem.

Since my dealer is directly-representing First Extended Service Corporation -- THEY ARE -- First Extended Service Corporation.

If First Extended Service Corporation it truly a reputable company then they should choose their dealer better.

However when their representitives present themselves as being such and sell their product as a 'BUMPER-TO-BUMPER' product then who is left holding the bag?

If First Extended Service Corporation DOES NOT want their product sold as a 'BUMPER-TO-BUMPER' product AND does not want the cash flow from the dealer then they should remove this dealer from their network.

Funny, it has been over two months and the dealer is still selling this product.

This is not a dealership problem. This is a First Extended Service Corporation problem and THEY need to address this.

First Extended Service Corporation! Stop the corrupt dealers and stop the complaints...People will know what they are buying...Frankly for the price I paid I could have purchase a REAL warranty not this fake product that First Extended Service Corporation continues to market through their trusted dealership network.

Here is the problem.... First Extended Service Corporation thrives on the income from these types of dealers and could care less about their reputation and continue in their lucrative relationships by means of deception and misrepresentation!

I find it remarkable that regardless of what is said, if someone goes to the trouble to even read a complaint on this site and their comment doesn't basically say, "You know, you're right Original Poster!" they're immediately shouted down as working for the offending company.

The individual who responded to you stated quite clearly the fault likely falls to the individual who SOLD you the contract, not the contract itself. If when you purchased your service contract you were told it's "Full Coverage" or "Bumper to Bumper" you MIGHT have a case against the dealer who sold it to you. If the Business Manager who sold you the contract was deceptive, you have to look in THAT direction, not at First Extended.

First Extended was given a contract by a dealer and they put it into effect- that's the limit of their involvement until you have a break-down. If and when you DO have a break-down, they find out what is wrong from the dealer, look on a chart, and see if the affected item is covered under your contract.

If you weren't offered a booklet or pamphlet telling you what was covered and not covered when you bought it, then you can look to the DEALERSHIP for some kind of resolution. If you were led to believe the affected system WOULD be covered and it in fact isn't, you have a potential case of Theft by Deception.

Personally I read and immediately bypassed your complaint when your first response to someone not jumping to your defense and crying "THIEF" at 1st Extended was immediately villified as an 'inside man'. I thought about it for a moment and decided to respond to you anyway, but I wanted to make sure you were aware that those of us who spend the time to read complaints and offer suggestions are not paid for it, nor do we get anything out of it. Responses like yours make myself and others question why we bother responding with actual helpful suggestions. Sometimes, like in your case, there is no clear cut 'rip-off', and indeed YOU might be at fault for either not asking the right questions or fully reading a contract you signed.

The way disclosure laws work basically say a Business Manager at a car dealership doesn't have to explain anything at all, so long as the terms and conditions are printed on whatever it is a customer is being asked to sign. Those of us in the business for any length of time and hope to remain working for a dealer tend to actually explain things which might cause a client confusion- but we are by no means REQUIRED to do so. We print it, you sign it, that's it. Myself, I tend to explain things to the point people get a little annoyed and just want me to shut up and let them sign and go- but that's me looking out for thier interests.

So basically you're going to have to see if you can remember if you were told it was a 'full coverage' or 'bumper-to-bumper' service contract. If you were, you have a potential case of Theft by Deception.

Funny...I Did read the contract NO WHERE did it list the items NOT covered or any wording about only listed items were covered. Blah..blah..blah..

Which warranty company do you work for?

If a company can not offer an honest up front product then it is fraud.

Just like the latest scams hitting the health care industry. There are company selling INSURANCE that is not INSURANCE.

Just like First Extended Service Corporation!!! EXCEPT the insurance industry had REQUIRED that these insurance scammers note UP FRONT that this is not insurance but only a discount club.

Well, the feds need to step in with First Extended Service Corporation because they neither provide coverage nor a discount club they simply take your money and hide behind lawyer speak.

They are not an honest nor upfront company...If they were they would NEVER sell any product!

They are simple out to rippoff the consumer and continue to do so everyday.

i feel the biggest problem and the root of all agreement problems start at the sales office or where you purchase the vehicle, the salesman or finance manager is not up front with the consumer and on the other hand, the customer does't read what he or she is buying. IT IS YOUR OWN FAULT IF YOU DON'T READ YOUR CONTRACT!