force factor suprise billing with no product and a*****e customer service Chattanooga, Tennessee

     Ordered a supply of vitamins and a trial supplement from companies website for $14.99.  Made sure to read EVERYTHING on pages.  Placed order and was certain that it was just one order.  Was suprised when suddenly a month later they took $74.98 out of my account.  No product recieved.  Called and inquired about it and the cust. ser. rep told me that I didn't read everything and that there was a monthly home delivery if you don't call them and cancel.  When I told them that I had read what was on the website i was very rudely told that I must of missed something.  No offer to help and no info was given.  Had to go through bank and cancel cards and file fraud report against the company.