Complaint Review: Ford Motor Company - Detroit Michigan
- Ford Motor Company 5051 L St, Omaha NE Detroit, Michigan U.S.A.
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- Category: Auto manufactures
Ford Motor Co. 4.2L Engines Poor quality Ford knew in good faith this engine was a problem they failed to inform owners Detroit Michigan
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My Ford 150 recently start clattering a lot, come to find out a known problem existed with this particular engine and no notification was ever sent for recall, I reached my warranty and extended warranty, and at 100,000 then engine trashed.
Ford's engineering in this design, a 4.2L EFI engine, was a thin wall in the water jacket, I've gotten quotes on replacement engines both Ford and After market, the After market provides a much better warranty 3 year 75k miles versus Ford's 1 year,. 36k miles. The Ford Dealer wants to charge in excess of $4400 for the replacement, an engine shop nearby will put in an after market Jaspar for $3200.00.. It is obvious that the Dealer Ford (Lithia, is not crediting the Core charges back on the bill)
I am peeved in several ways, #1 since this is in fact a known issue with this model engine and in particular a higher occurance of failure is well documented, Ford failed to notify and fix the issue. the fact the Ford knew in good faith this engine was a problem they failed to inform owners in a fashion early enough to fix the water jacket problem before it became necessary for a complete engine replacement.
If Ford intends to fix this problem they need to do so in a fashion consistent with the Engine replacement vendors that provide adequate solutions. The warranty coverage and pricing must be of a similar to justify ever using Ford Service and repair.
Rex
Omaha, Nebraska
U.S.A.
This report was posted on Ripoff Report on 04/05/2004 08:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ford-motor-company/detroit-michigan/ford-motor-co-42l-engines-poor-quality-ford-knew-in-good-faith-this-engine-was-a-problem-86612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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