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Report: #370193

Complaint Review: Ford Of Champaign - Champaign Illinois

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  • Reported By: Chamapign Illinois
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  • Ford Of Champaign 200 Carriage Center Court Champaign, Illinois U.S.A.

Ford Of Champaign Greedy and Dishonest Service Champaign Illinois

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If you want to be robbed, bring your vehicle to the thieves at Ford of Champaign. We purchased our new vehicle there and had every oil change (and other recommended maintenance) conducted at their dealership. Despite our loyalty to Ford, they treated us horribly when there was an ABS module failure at 22,000 miles (only 5 months out of warranty). The service manager was evasive, rude, and condescending, and the service department in general was greedy. They lied, stating that there was no General Manager with whom we could speak (but we talked to him later) and tried to charge us over $400 when we attempted to pick up our vehicle to bring it to another dealer for the repair. WE WILL NEVER RETURN TO FORD OF CHAMPAIGN. You shouldn't either, unless you want to be ripped off!

ps. this was no surprise to a nearby dealership who told us that the Ford of Champaign service department is their best advertising

Lisa
Chamapign, Illinois
U.S.A.

This report was posted on Ripoff Report on 09/05/2008 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ford-of-champaign/champaign-illinois-61820/ford-of-champaign-greedy-and-dishonest-service-champaign-illinois-370193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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