Complaint Review: Gamepal - Internet
- Gamepal www.gamepal.com Internet U.S.A.
- Phone:
- Web:
- Category: Internet
Gamepal ..I'm still waiting. gamepal.com 25 days now and 7 emails with no answers from anyone in the accounts department Internet
*Author of original report: To be fair.
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I traded in my World of Warcraft account ( Horde faction) and recieved a coupon towards my purchase of a Made for Play account. At the time of the puchase I was told it would take 4 days to level my new Alliance character to 30, and I could begin playing with some friends I met who were already at this level.
A week after the puchase I sent an email asking about the status of the Made for Play account, and recieved no response. After 2 more emails over the next 2 days and using the Live Chat feature on the web site I finally recieved an email that they would send me a refund in GPD+ 20%( Game Pal Dollars) for an account purchase if I was unwilling to wait. I sent them an email saying that I was given a 4 day time frame and that since it was 10 days now and they had not even created the character ( You choose three names for the character you pay to have created...and none of them existed) that yes, I wanted the refund.
It has been 25 days now and 7 emails with no answers from anyone in the accounts dept. I have yet to see any refund, Game Pal Dollars or creation of an account from them. They claim 100% satisfaction on their web site and lots of other assurances, but these people are scammers plain and simple. If you are looking for a warcraft account or power leveling I would suggest you look somewhere else.
Greg
Columbia, Tennessee
U.S.A.
This report was posted on Ripoff Report on 12/19/2007 12:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gamepal/internet/gamepal-im-still-waiting-gamepalcom-25-days-now-and-7-emails-with-no-answers-from-any-292782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
To be fair.
AUTHOR: Greg - (U.S.A.)
SUBMITTED: Friday, December 21, 2007
I sent an email with the link to this report saying that I would be happy to Update if they would resolve the issue.
Gamepal did so.
I recieved the refund in Game Pal Dollars 3 days after I sent the email to them with the link. I want to be fair and say that they issued the refund that I was promised and added additional GPD for the mix-up. But I do feel ( and I could be wrong) that I would still be waiting for the refund if I hadn't been so public with my complaint.
I'm still not happy with the service I recieved. But I can only complain about the slow response and the lack of email communication from the accounts dept. at Gamepal....however I was not scammed out of the promised refund.


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