gamewar.com This company is not to be trusted Internet

Hello,
I am in the process of trying to sell my Star Wars The Old Republic account to yourselves. It says my order is still processing so i
decided to try logging into my account and check it as its been 72 hours now since i recieved a quote from yourselves. I log in fine but find that all my characters have had all there gear removed and sold and all the credits i had on my account has been sent somewhere also. I think this is rather unacceptable as it says on your website that this will never happen as the companys can ban your accounts.

This is against the companys policys or so it says and i can safely say they are the only other people who would know my security questions.
If any of there poeple are reading this i would kindly like it resolved before i take further action.

Shaun