Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1383069

Complaint Review: Geek Support Live - San Antonio Texas

  • Submitted:
  • Updated:
  • Reported By: Bob — San Antonio Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • Geek Support Live 4802 Rockford San Antonio, Texas USA

Geek Support Live Same pattern as original report. Call about fix for fee. Cost escalated. Enfield CT Connecticut

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 First call offered maintenance to keep operating smoother and faster. Paid; all better. Then more calls to see how it was working. Told them fine. Started receiving alerts on computer about unidentified attacks. Then call about this issue. Option to pay for limited period or lifetime. Bought lifetime. Then call that computer was accessed by numerous outside sources. Showed screens with alleged attacks and attackers. Said lifetime support would clear these and much more expensive program neede to prevent recurrence. Told them to clear up and let me think about new expense / coverage - also available for lifetime or limited time at discount for established customers. Talked to friend in computer repair. Told me hackers story possible, but less optimistic about blocking to keep account clean forever. Suggested I try free software called MalwareBytes available on Internet I id'd 107 errors. When I tried to quarantine them, computer was locked and screen demanded a password. Needless to say, my password was not it. Called Geek Support Live, who assured me they could reopen and get machine running, but with chance all my data would be lost. Took chance; just learned no data could be saved. They insisted on payment by check.

This report was posted on Ripoff Report on 07/04/2017 10:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/geek-support-live/san-antonio-texas-78249/geek-support-live-same-pattern-as-original-report-call-about-fix-for-fee-cost-escalated-1383069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now