Report: #812828

Complaint Review: geeks.com - Oceanside California

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Submitted: Thu, December 22, 2011
Updated: Thu, December 22, 2011
Reported By: Michael — York South Carolina United States of America

Author Not Confirmed

Why?

geeks.com 1890 Ord Way Oceanside, California United States of America

Phone: 760.726.7700
Web: www.geeks.com
Category: Audio & Electronics Shops

geeks.com ComputerGeeks.com The sell non-working junk then refuse to refund the shipping when you send it back Oceanside, California

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This company sells 'refurbished' computers, which is just code for 'complete junk'. I had the misfortune of buying a PC from them which was not working. I shipped it back to them as they asked, and they did not have a replacement so they refunded the cost of the PC.

However, they are refusing to refund the cost for me to ship it back to them. This was not me changing my mind about something I bought, this is something that was shipped to me broken! Their fault, and they're expecting ME to assume the cost of shipping it back to them.

I have asked for them to refund the shipping to me and they have refused. I have made a complaint to their local BBB and noticed they have an F rating. If I knew how badly they were viewed by their local BBB I would never have got involved with this bunch of charlatans in the first place!

This report was posted on Ripoff Report on 12/22/2011 09:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/geekscom/oceanside-california-92056/geekscom-computergeekscom-the-sell-non-working-junk-then-refuse-to-refund-the-shipping-w-812828. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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