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Report: #1280923

Complaint Review: Green Dot Walmart Money Card - Houston Internet

  • Submitted:
  • Updated:
  • Reported By: Mad As Hell Natalie Stewart — Houston Texas USA
  • Author Confirmed What's this?
  • Why?
  • Green Dot Walmart Money Card Internet USA

Green Dot Walmart Money Card I called to inquire about my Wal-Mart Money Card that is owned by Green Dot. I got someone in a totally different country that had no understanding of what I was asking in regards to computer format of bank statement that is not in order. Pasadena, California Internet

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I called to inquire about my Wal-Mart Money Card that is owned by Green Dot. I got someone in a totally different country that had no understanding of what I was asking in regards to computer format of bank statement that is not in order. The representative had no clue as to what I was asking and she deactivated my card with every dollar to my name accidentally. She stated that my card was compromised and I have been with no funds for 4 days. I have called at least 20 times and all the can say is the representative will be reprimanded, I will get a new card and can't get my money for 2 weeks. I need my money I set 1 check a month to live off of. I had 110.63 on my card before it was accidentally cut off and they said they can not reactivate my card sooner than 2 weeks, but they took $3 off my card yesterday for monthly service fee, but I can not get my money for 2 weeks. I am fed up! I asked for legal department and they said they do not have one. I asked for supervisor and they said they do not have one. This is a BIG INCONVENIENCE!!!! I just called before I posted this and talked to a representative and she did not ask to transfer me and she transferred me to the SURVEY LINE!!!!!!

This report was posted on Ripoff Report on 01/19/2016 07:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/green-dot-walmart-money-card/internet/green-dot-walmart-money-card-i-called-to-inquire-about-my-wal-mart-money-card-that-is-own-1280923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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