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Report: #810511

Complaint Review: Home Website Builder - Nottingham Internet

  • Submitted:
  • Updated:
  • Reported By: Paula — Bowie Maryland United States of America
  • Author Not Confirmed What's this?
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  • Home Website Builder Lace Market House Internet United Kingdom

Home Website Builder iNet Cubed, Ltd Unethical Practices Nottingham, United Kingdom Internet

*UPDATE Employee: Home Website Builder

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I signed up with Home Website Builder today for the initial price of $19.97US without knowing what it entailed but with a money back guarantee I figured I would give it a try. Before you are sent to the payment area below the "click here" button it lists the payment options and Paypal"s logo is prominently displayed but when you get to the payment area the only option is credit or debit card.

After I paid I was prompted to purchase the "Pro Account" for $97.95 which I did also using a card instead of Paypal, my preference. After I finally got to a screen that showed me what I would be doing to try to earn any money ( everything they suggest is very expensive) I immediately went to their support area to request a refund for all monies paid.  I received an email response informing me of their return policy. Needless to say I was upset. 

I want my money back now! Why don't they publish that lame information right along with their "Money Back Guarantee"? I can't afford to try their program for two weeks, if I do I know it will cost me far more than simply writing off the money I gave those  theives already. I want to go after these charlatans. I've done PPC and got loads of clicks but hardly any purchases ( paid $500.00 made $21.00) and Google Ads is even more expensive. How can they get away with this? They should be banned. I wonder if Paypal knows they are displaying their logo? I could have used that money to buy a nice Christmas gift! HOHOHO 

This report was posted on Ripoff Report on 12/16/2011 06:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/home-website-builder/internet/home-website-builder-inet-cubed-ltd-unethical-practices-nottingham-united-kingdom-intern-810511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Home Website Builder

AUTHOR: Paul Wilson - (United Kingdom)

POSTED: Wednesday, January 04, 2012

Hello,

I am Matthew Wilson, and I am an employee of Home Website Builder.

I can confirm that to sign up to Home Website Builder you do not need to pay $19.97. You may have paid $19.97 for another system that recommends our services, but you would not have paid $19.97 to use our service. We offer a 30 day free trial, in which you can create your website free of charge. You can then have your website live on the internet for 30 days free of charge. The subscription to keep your website on the internet is just $9.95 per month.

The PRO account that you signed up for is optional. This has allowed you to create up to 14 of your very own websites. Customers do not have to sign up to PRO. Some customers prefer to concentrate on one website. This is personal preference.

To get a refund for your PRO account we do ask customers to try the product for 14 days. This is because making money on line can take time. We ask that you implement the system. This does not require you to make any extra purchases, or have any extra cost. You can choose to cancel your subscription at any time. Your 30 day free trial lasts longer than the 2 week period, so you will not even be charged for hosting during this time.

With regards to your PPC charges, these are not through ourselves, and are all optional services. We recommend that you use free methods of advertising as well as paid methods. The fact that you have made sales shows that our system does work. Creating a website with us does allow you to make money online through affiliate marketing. There are lots of free methods of advertising that help you to get customers to your website for free.

If any customer does though, require a refund, they can ask for one by simply emailing our support team. If you have tried the system for 14 days, you can have a refund, and your $97.95 is refunded for you directly back to you via the payment method that you used to purchase the product. If you have chosen to just create one website, we simply cancel your website at any time, even in the fist 14 days. This means that you have incurred no cost at all to try our system.

We are not a fraudulent company. We enable you to earn money online from home. We offer customer support by email and also through livechat. If anybody has any questions at any time please feel free to contact us.

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