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Report: #1364697

Complaint Review: Host Gator - Internet

  • Submitted:
  • Updated:
  • Reported By: JA — Pittsburgh Pennsylvania USA
  • Author Confirmed What's this?
  • Why?
  • Host Gator Internet USA

Host Gator Fraudulent, Illegal Charges Once You Try To Cancel! Internet

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These guys are such a fraud. Their customer service is horrific. So I go in to remove my credit cards on my account, because I am canceling my service and don't want them to auto-charge any illegal charges. Literally the moment I remove my credit card from the account, Host Gator makes an illegal, fraudulent, $15 charge. I then have to spend all this time with customer service to remove the charge, and they sit there and blame me the entire time for it.

I asked 7 times in the chat, "Did you remove the $15 fraudulent charge?" and it took 7 times for the person to finally say, "I have submitted your request for a refund for the domain that was not previously canceled..." WHAT ARE YOU TALKING ABOUT??? I was in the process of canceling, then literally the moment I removed my CC you made an illegal $15 charge on it....Absolutely ridiculous! If you want poor business practices, and fraudulent charges on your card, Host Gator is the place to go!

 

 

This report was posted on Ripoff Report on 03/29/2017 10:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/host-gator/internet/host-gator-fraudulent-illegal-charges-once-you-try-to-cancel-internet-1364697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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