IGIQA, Singer Lazer Storm Vacuum Ripoff, Sends you more than you order and charges your credit card more than you authorize Los Angeles California

Milinex/IGIA/TACTICA/ect...,
Are you posting this (not completely accurate) information because you are in trouble with Singer?

Dear Sir,

Have you read the complaints?????????People are being charge for 4 vacuums they did NOT order and besides that, months later after the money has been taken from them they still have No vacuums!!! I cancelled my order weeks ago ( more than 3 or 4) and have still not received a refund. Obviously you have been retained by this company for some reason, I can see they don't give up money easily.

Dear Sir or Madam:

I am General Counsel to IGIA, Inc. Your recent postings concerning this company, its products, and its business practices are of great concern to us.

We understand and support completely the right of people to express their opinions and alleged experiences. We also respect the benefits that venues such as yours can provide to the buying public through a forum that allows for the full and fair discussion of issues.

I am advised that despite our efforts to present our side of the issues raised, both as to specific complaints, and as to the quality of our service and products, you have not seen fit to post our responses. This hardly seems fair, and would appear to be counterproductive to your stated mission of serving the public interest.

For example, we believe that the Public should know that every order we take is recorded and retained to insure accuracy.

We do not add items which have not been requested, nor do we charge for goods that have not been ordered.

We maintain toll free numbers to receive customer comments, and complaints, as well as a dedicated email address for the same purpose

We follow a set procedure for refund requests. Since a refund requires the return of the merchandise by the customer, this process may take as long three weeks. That delay may prove frustrating to the customer, but we must ensure the return of the ordered product before issuing a refund.

We are amenable to any suggestion that will enhance the customer's experience, with our company. We ask only that our legitimate responses and positions be circulated by you with equal verve to those of our detractors


Paul Greenfield
General Counsel
IGIA, Inc
212-575-0500

Dear Sir or Madam:

I am General Counsel to IGIA, Inc. Your recent postings concerning this company, its products, and its business practices are of great concern to us.

We understand and support completely the right of people to express their opinions and alleged experiences. We also respect the benefits that venues such as yours can provide to the buying public through a forum that allows for the full and fair discussion of issues.

I am advised that despite our efforts to present our side of the issues raised, both as to specific complaints, and as to the quality of our service and products, you have not seen fit to post our responses. This hardly seems fair, and would appear to be counterproductive to your stated mission of serving the public interest.

For example, we believe that the Public should know that every order we take is recorded and retained to insure accuracy.

We do not add items which have not been requested, nor do we charge for goods that have not been ordered.

We maintain toll free numbers to receive customer comments, and complaints, as well as a dedicated email address for the same purpose

We follow a set procedure for refund requests. Since a refund requires the return of the merchandise by the customer, this process may take as long three weeks. That delay may prove frustrating to the customer, but we must ensure the return of the ordered product before issuing a refund.

We are amenable to any suggestion that will enhance the customer's experience, with our company. We ask only that our legitimate responses and positions be circulated by you with equal verve to those of our detractors


Paul Greenfield
General Counsel
IGIA, Inc
212-575-0500

Dear Sir or Madam:

I am General Counsel to IGIA, Inc. Your recent postings concerning this company, its products, and its business practices are of great concern to us.

We understand and support completely the right of people to express their opinions and alleged experiences. We also respect the benefits that venues such as yours can provide to the buying public through a forum that allows for the full and fair discussion of issues.

I am advised that despite our efforts to present our side of the issues raised, both as to specific complaints, and as to the quality of our service and products, you have not seen fit to post our responses. This hardly seems fair, and would appear to be counterproductive to your stated mission of serving the public interest.

For example, we believe that the Public should know that every order we take is recorded and retained to insure accuracy.

We do not add items which have not been requested, nor do we charge for goods that have not been ordered.

We maintain toll free numbers to receive customer comments, and complaints, as well as a dedicated email address for the same purpose

We follow a set procedure for refund requests. Since a refund requires the return of the merchandise by the customer, this process may take as long three weeks. That delay may prove frustrating to the customer, but we must ensure the return of the ordered product before issuing a refund.

We are amenable to any suggestion that will enhance the customer's experience, with our company. We ask only that our legitimate responses and positions be circulated by you with equal verve to those of our detractors


Paul Greenfield
General Counsel
IGIA, Inc
212-575-0500

Dear Sir or Madam:

I am General Counsel to IGIA, Inc. Your recent postings concerning this company, its products, and its business practices are of great concern to us.

We understand and support completely the right of people to express their opinions and alleged experiences. We also respect the benefits that venues such as yours can provide to the buying public through a forum that allows for the full and fair discussion of issues.

I am advised that despite our efforts to present our side of the issues raised, both as to specific complaints, and as to the quality of our service and products, you have not seen fit to post our responses. This hardly seems fair, and would appear to be counterproductive to your stated mission of serving the public interest.

For example, we believe that the Public should know that every order we take is recorded and retained to insure accuracy.

We do not add items which have not been requested, nor do we charge for goods that have not been ordered.

We maintain toll free numbers to receive customer comments, and complaints, as well as a dedicated email address for the same purpose

We follow a set procedure for refund requests. Since a refund requires the return of the merchandise by the customer, this process may take as long three weeks. That delay may prove frustrating to the customer, but we must ensure the return of the ordered product before issuing a refund.

We are amenable to any suggestion that will enhance the customer's experience, with our company. We ask only that our legitimate responses and positions be circulated by you with equal verve to those of our detractors


Paul Greenfield
General Counsel
IGIA, Inc
212-575-0500

On Saturday while channel surfing on CNBC I saw the commercial running for the Lazer Storm vacuum, but now it is the "Milinex Power Storm".

This is the exact same infomercial. They are:

Milinex Power Storm
245 8th Avenue PMB 855
New York, NY 10011
1-800-717-9573
milinex.com

I guess Singer did shut them down on using their name.

I've been ripped too.