IncrediMail Perion Network Ltd. Azrieli Center 1, Building A, 4th Floor 26 HaRokmim St. Holon 5885849 Israel Perion.com/contact-us/ Lifetime licenses are no longer acknowledged/working, now the company demands an expensive annual subscription Holon Tel Aviv

Like many others ...

I had bought a lifetime license for Perion's «IncrediMail» e-mail client software for PCs running the MS Windows operating system. In fact, I bought their entire bundle consisting of the «IncrediMail Premium» e-mail client, «Junk Filter», «Gold Gallery» (animations, sounds, backgrounds, etc.), «Emoticons Pack» and the «Letter Creator» that allows to design one's own templates, backgrounds and so forth.

When the company decided to call their e-mail software «IncrediMail Plus» instead of «IncrediMail Premium» (the paid premium edition of their «IncrediMail Xe») and changed the program versdion from 6.x for «IM Xe» to 2.x for «IM Plus», they somehow considered it to be a new product. Lifetime licenses do no work in IM Plus, the software presents the user with nagging advertising pop-ups both in the GUI and in outgoing messages.

Perion claims that licenses «continue to work in IM Xe Premium», but that can only be a joke -- that software is so old that it is hampered by tons of conflicts with modern OS. Even the 'current' vewrsion of «IM Plus», v.2.5 is from 2012 and does not function properly under MS Windows 10. Besides, one does not buy a lifetime license just to use a computer program from the stone age -- every software works forever once it is registered, but that's not the definition of a lifetime license. The term lifetime license means that customers who paid for it will always have access to and be able to use the latesat updates and most recent versin of the product. This is how every other software manufacturer in the world understands and handles lifetime licenses, including IncrediMail's competitors, such as «eM Client Pro», «Mailbird Pro» or «Postbox Pro».

The latter also charge significantly less for their software than Perion. While the Holon, Israel based company now demands $170 USD per year for the aforementioned «IncrediMail» bundle (cf. above), during a sales campaign or with a coupon code $100-$150 USD, «eM Client Pro» cost $50, «Mailbird» and «Postbox» around $20-$25 USD for a lifetime license during Cyber Week 2017. In other words, the publisher of «IncrediMail» does not only charge customers for the same software a second time, they even have the nerve to repeat their fraud scheme every year, and to do so at outrageously exaggerated prices that are multiple times higher than what every other comparable product costs only once.

Searching the web for «IncrediMail lifetime license» or «IncrediMail lifetime subscription» reveals that there is a lot of people affected and that the company is offering lip service, but no help to remedy the situation whatsoever. So far, no lifetime activation codes have been reinstated and no customer has been provided with working codes for the 'current' (already six years old) software. This kind of (lack of) maintenance, let alone product improvement and development to at least reinstate compatibility with current operating systems, clearly illustrates that Perion has no intention to give customers their money's worth.