Complaint Review: Intelius - Internet Internet
- Intelius Internet United States of America
- Phone:
- Web: www.intelius.com
- Category: Consumer Services
Intelius Beware of additional charges for civil judgement information Internet, Internet
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I was researching information on an individual and consulted Intelius after looking at the sample background report they provide online. I specific the particular person I was looking for, paid the $50 fee and received a report, ostensibly on that specific person.
As I drilled into the civil judgement area i noticed that there were judgements listed for that person as well as variations of that person's name. As I attempted to drill into the judgement details the site was not able to determine that the person was not the person I was looking for, and Intelius requested an additional $50 to see the judgement information.
I stopped after investigating the thrid judgement in a row where it requested additional fees and called customer service. They noted that they do not have the ability to discern between different spellings of a particular name and that the results returned to me represent all names that have the specific First and Last name, regardless of the middle initial.
When I commented that their sample information did not show this or state that this would occur, and I wanted a refund, Intelius refused.
Beware of their unscrupulous behavior in the area of civil judgements if you use their service.
This report was posted on Ripoff Report on 02/04/2012 03:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/intelius/internet/intelius-beware-of-additional-charges-for-civil-judgement-information-internet-internet-833958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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