Intown Suites 7490 Culebra Rd.San Antonio TX 78251 Plumbing back up San Antonio Texas

We have stayed in two different rooms for three weeks the first room had plubing issues their solution was to give me a plunger  their issue. It ddn't work  q-tips plastic spoon and plastic forks came up back into the sink.I spoke to front desk and they fixed that issue . We also asked that they replace the air filter in the aironditioner and they did we still coughed at night so we bought our own filter at walmart and attached it to a fan in the two weeks the white filter turned brown.

We moved to an upstairs unit to get away form the noise downstairs. Our toilet struggled to flush on Saturday night at around 8pm. I still had the plunger so I got the water to go down. Sunday morning (the office is closed) the toilet overflowed all the way into our kitchen. We called the courtesy line they wanted to send up a pluger and offered only towels to clean up the mess. We were told no one would help us until Monday. We had to through boxes of food that we had just bought away because they were on the floor in the kitchen. Here it is now Sunday afternoon and I can't us my toilet and my bathtub is full of wet, urine smelling towels. 

Am I getting my moneys worth?