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Report: #1457120

Complaint Review: Intown Suites Corporate - Matthews North Carolina

  • Submitted:
  • Updated:
  • Reported By: Very Unsatisfied Customer — Matthews United States
  • Intown Suites Corporate 9211 E Independence Blvd Matthews, North Carolina United States

Intown Suites Corporate Intown Suites Matthews NC Intown Suites 9211 E Independence Blvd, Matthews NC 28105 Kay Cunningham, Matthews NC Intown Suites Property Manager Intown Suites is the BIGGEST Ripoff and very very very poor customer Service!! Matthews North Carolina

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I have stayed at Intown Suites Matthews on and off for 2 year. I travel for business and have to stay for long periors of time for business. They continue to go up on rates and the customer service is the worst I have ever seen. I don't usually complain, but my room has NOT been cleaned but once in four weeks and the Property Manager KAY CUNNINGHAM takes no responsibility for anything that happens at this location. After complaining about the poor quality service at this locations, she does not show interest in helping and the staff has a high turnover rate. 

I have tried to reach out to corporate and their is no connection for complaints. Matter of fact Kay Cunningham would not provide a number for corporate when I asked for it. So I have resorted to complaining here on RIPOFFReport. If you are planning to stay at this location, run like hell. This location has a lot to prove before I will return. 

This location also has a ROACH problem at the highest degree and nothing has been done!!

If you are planning to stay at this location, run like hell.

If you are planning to stay at this location, run like hell.

If you are planning to stay at this location, run like hell.

Very Unsatisfied Customer

This report was posted on Ripoff Report on 08/17/2018 02:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/intown-suites-corporate/matthews-north-carolina-28105/intown-suites-corporate-intown-suites-matthews-nc-intown-suites-9211-e-independence-blvd-1457120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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