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Ripoff Report | IStar Software Review - Internet - Istar software they
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Report: #1396442

Complaint Review: iStar Software - Internet

  • Submitted:
  • Updated:
  • Reported By: DaveO — Sunriver Oregon USA
  • Author Confirmed What's this?
  • Why?
  • iStar Software Internet USA

iStar Software they sold me software that had been blocked by Microsoft because it had been used before on several computers Internet

*Author of original report: when I told them I had written a ripoff report they fixed my problem

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I purchased a copy of MS Office 2010 from iStar Software in good faith and installed it on my new computer. They did provide a validation key within 3 days as promised but when I tried to use it, Micorsoft declarde it to be invalid. When I finally got to a real person at Microsoft I was told that the copy of the software I had been given was "blocked" because it had been validated before on several different computers.

I have had no luck so far in getting a response from iStar about how they will resolve my problem.

 

This report was posted on Ripoff Report on 08/29/2017 10:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/istar-software/internet/istar-software-they-sold-me-software-that-had-been-blocked-by-microsoft-because-it-had-be-1396442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

when I told them I had written a ripoff report they fixed my problem

AUTHOR: - ()

POSTED: Tuesday, August 29, 2017

The company became more responsive when I told them I had posted a Ripoff Report and came up with a valid product key which Microsoft accepted.  I hope others don't have to do as much as I did to get their software up and running.

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