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Report: #1355913

Complaint Review: iStar Software - Walnut California

  • Submitted:
  • Updated:
  • Reported By: Ntellya — Bloomington Minnesota USA
  • Author Not Confirmed What's this?
  • Why?
  • iStar Software 340 S LEMON AVE # 9893 Walnut, California USA

iStar Software Microsoft Software - Scam Walnut California

*Consumer Comment: Same issue

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I purchased Microsoft Office 16 two weeks ago from this company - iStar Software.  

Their scam works this way;  they have you download a trial version of software - which anyone can download anyway.  You aren't paying for that, it's available for free through Microsoft.  You are paying for the product validation key, which enables it to continue working, and verifies that it is a legitimate software purchase.  They tell you that you will receive your Microsoft product validation key within 3-5 hours....but if you want to cancel your order and receive a refund, you have to do it within 2 hours.  So, before you even know that you have been swindled, it's too late to get a refund.

Two weeks later, still no validation key.  I am contesting the charge with my card carrier and cancelling my card because this is clearly not an ethical operation.

Don't bother purchasing anything from this company.  Donate your money to a charity, you will get more out of it then you will from this place.

This report was posted on Ripoff Report on 02/13/2017 11:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/istar-software/walnut-california-91789/istar-software-microsoft-software-scam-walnut-california-1355913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Same issue

AUTHOR: AJ1 - (USA)

POSTED: Monday, June 12, 2017

Yes, we also are a victim and we were distributed an abused Product Key Number as well.   Microsoft verified it as well.  We have contacted istarsoftware but have not heard back yet.

 

Can't someone take them down or their site get restricted to eliminate further damages to consumers?

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