Kinko's ripoff Bellingham Washington

It's not that Fedex/Kinko's is forcing people into using their WAY overpriced fax services, or not posting prices....the point is this service is WAY overpriced.  The original report/reporter is correct...the pricing structure is ridiculous.  I don't know how the company execs can sleep at night knowing they just charged someone $10 to send a fax that cost them $.003 for that one minute of their local monthly land-line cost.  If you want to be fair regarding the 24-hour staffing, then charge more for someone to fax at 3am as opposed to noon.  Otherwise, this subject belongs right where it is...FedEx/Kinkos is a RIP OFF when fax'ing locally because you are charging WAY WAY WAY too much!!  Isn't that the whole definition of a rip off?  Hello?  Is this thing on?

I am also a kinkos employee and yes we do
post the fax charges for sending faxes
for example the following is based on store I work at (Los Angeles) area local calls (area 213,818,805,562,310,toll free numbers) we charge a $1.00 a page (kinko cover pages are free] long distance (anything out of the local area are $2.00 for the first page and 1.50 for every page after that, International calls are $6.00 for the first page and $3.50 per page after that.

when I help a customer I tell them the prices before I send the fax for them [some kinkos do have self-service faxes]

If I remember correctly Kinko's here in San Antonio is open 24 hours per day, 7 days a week. That isn't cheap. You have to pay someone to be there those hours, which Office Max isn't. A post like this one usually comes from someone who doesn't have a clue. You are paying for the convience of copying and faxing 24 hours per day.

If you don't like it, buy your own fax/copy machine and quit bitching. Several months ago, someone shot up the local Kinko's almost hitting an employee inside at 1 AM. You can buy a fax machine for $50 give or take. Kinko's services people and their needs, Office Max sells merchandise and does the other as a sideline. If you don't like the price, go somewhere else.

I have worked for Kinko's for over eight years. The prices are clearly posted next to the fax machines.

I have never reached into a customers wallet and removed money, a customer is resposible to look at the prices before using the services.

As an employee of Kinko's, I have run into this before. This should not be counted as a rip-off. This is an example of customer negligence. Yes, the service might be expensive, but there was nothing stopping you from asking or checking the price before you use the service.
You don't walk into a grocery store, fill your cart and then whine about the final price at the check-out do you? You are responsible for asking or checking the price of the item before you purchase it. Simple as that.