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Report: #242493

Complaint Review: KMS Investigations - Orange California

  • Submitted:
  • Updated:
  • Reported By: Keyport New Jersey
  • Author Confirmed What's this?
  • Why?
  • KMS Investigations kmsinvestigations.com Orange, California U.S.A.

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KMS Investigation / California (main office) agents all over United States / Full Refund promised

My complaint is my husband and I wanted to hire a P.I. to see if my husband's X was working as we want to get his child support lowered for his son.
I found KMS on the internet and they were all then willing to help us out. The total came to 1347.00 for TWO days. After two days we didn't hear anything.
I called on the 3rd and 4th day and Kevin Sienz, the owner of KMS told us that his agent is working on it and they will give us 2 additional days for free because they were aggravated by this case. Well this was on September 29, 2006. My husband called Kevin time and time again, the receptionist either said he was on the phone, or not in the office. We have sent emails, left voicemail messages etc. My husband FINALLY got in touch with Kevin on 11/27/06 and Kevin hung up on him. My husband got a hold of Kevin and he explained the situation that this was only suppose to take 2 days, Kevin said he will send the report and we will get a FULL refund. I was satisfied with that until we just received the 'standard' report which didn't help us out at all. I spoke to a couple of his clients and their report is similar to ours. I went to BBB.com (Better Business Bureau) and I looked up the company. They got a grade "F" which means fradulent, not licensed and there were THIRTEEN complaints due to KMS NOT returning calls. We paid $1347.00 and we have nothing to show for this.

Kevin also goes by these aliases:

KMS Investigation / California (main office) agents all over United States / Full Refund promised

My complaint is my husband and I wanted to hire a P.I. to see if my husband's X was working as we want to get his child support lowered for his son.
I found KMS on the internet and they were all then willing to help us out. The total came to 1347.00 for TWO days. After two days we didn't hear anything.
I called again on the 3rd or 4th day and Kevin Sienz, the owner of KMS told us that his agent is working on it and they will give us 2 additional days for free because they were aggravated by this case. Well this was on September 29, 2006. My husband called Kevin and said we still haven't heard anything and we want our money back as we haven't received a report or nothing. We have sent emails, left voicemail messages etc. My husband FINALLY got in touch with Kevin yesterday, 11/27/06 and Kevin hung up on him. I then went to BBB.com (Better Business Bureau) and I looked up the company. They got a grade "F" which means fradulent, not licensed and there were THIRTEEN complaints due to KMS NOT returning calls. We paid $1347.00 and we have nothing to show for this. I am the only one working and cannot afford to throw away this much money. I would appreciate anything you can do for us. For anyone who wants a PI please do NOT call Kevin. He's a scam artist and has taken tousands and thousands of dollars from us victims.

Kevin also goes by these aliases.

SIANEZ, KEVIN, M
SIANEZ, MICHAEL, K
SIANEZ,MICHAEL,K

Kevin M. Sianez
V.P. Field Operations
KMS Investigations Inc.
Nationwide Investigations
Criminal, Corporate & Domestic Specialists
www.kmsinvestigations.com
licensed-bonded-insured
1-800-605-6859

Nancy
Keyport, New Jersey
U.S.A.

This report was posted on Ripoff Report on 04/05/2007 10:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kms-investigations/orange-california/kms-investigations-ripoff-orange-california-242493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
7Consumer
0Employee/Owner

#7 Author of original report

KMS Investigations

AUTHOR: Nancy - (U.S.A.)

POSTED: Monday, April 09, 2007

In response to Toby (Kevin Sianez), his office WAS in Orange, California. I spoke to another victim and he went into KMS's office in Orange County, California and SPOKE DIRECTLY TO KEVIN SIANEZ, a.k.a. Toby. So my facts are straight. I think your lies are growing and growing and you can't keep up with them. If you're in Alabama you better change your website with the address of Orange County to Alabama.

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#6 Consumer Comment

Comments to Complaint and Ripoff Report

AUTHOR: Bill - (U.S.A.)

POSTED: Friday, April 06, 2007

From time to time I read through various complaints in rip off report as I hear alot of pros and cons about this site.

I often notice that companies responding to complaints are forbidden from providing identification factors connected to the persons identity or location that filed the complaint agaisnt them.

HOWEVER, like in this case, I see this Nancy lady listing complete names and supposed other names the "owner goes by" and phone numbers and adddresses?

Why does this site allow all this information which is in turn not allowed to be posted in the companies response about the personal idetity of the complaintant by last name, address and phone number? I would assume I am not the only person that has recognized this practice and probably wonders themselves?

Its not fair and balanced at all and slants towards the person making the complaint

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#5 Consumer Comment

Comments to Complaint and Ripoff Report

AUTHOR: Bill - (U.S.A.)

POSTED: Friday, April 06, 2007

From time to time I read through various complaints in rip off report as I hear alot of pros and cons about this site.

I often notice that companies responding to complaints are forbidden from providing identification factors connected to the persons identity or location that filed the complaint agaisnt them.

HOWEVER, like in this case, I see this Nancy lady listing complete names and supposed other names the "owner goes by" and phone numbers and adddresses?

Why does this site allow all this information which is in turn not allowed to be posted in the companies response about the personal idetity of the complaintant by last name, address and phone number? I would assume I am not the only person that has recognized this practice and probably wonders themselves?

Its not fair and balanced at all and slants towards the person making the complaint

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#4 UPDATE Employee

COMPANY RESPONSE TO NANCY

AUTHOR: Toby - (U.S.A.)

POSTED: Friday, April 06, 2007

KMS Investigations does not have a California office first of all. KMS Investigations is located in Birmingham Alabama. If your insisting on posting a complaint the facts or your reporting need to be accurate first of all.

Secondly, we are in the process of initiating civil suit agaisnt this woman. If she doesnt know that yet she knows this now. KMS is very charitable and often work hours for free for hurrican Katrina victims, church orginizations and clients that have financial difficulties such as this woman.

In spite of what she wants you to believe, we not only worked the two days or 16 hours she paid our office for, we worked an additional two days for FREE for this client due to her hardship. $90.00 per hour plus mileage, you do the math. We were under no obligation to offer free services for her but we sympathized with her dilema.

Other competitors ask us why we donate work for free to our clients, stating they dont appreciate it. We press on with charity pro bono work and this is an example of why this might be something to be reconsidered

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#3 UPDATE Employee

COMPANY RESPONSE TO NANCY

AUTHOR: Toby - (U.S.A.)

POSTED: Friday, April 06, 2007

KMS Investigations does not have a California office first of all. KMS Investigations is located in Birmingham Alabama. If your insisting on posting a complaint the facts or your reporting need to be accurate first of all.

Secondly, we are in the process of initiating civil suit agaisnt this woman. If she doesnt know that yet she knows this now. KMS is very charitable and often work hours for free for hurrican Katrina victims, church orginizations and clients that have financial difficulties such as this woman.

In spite of what she wants you to believe, we not only worked the two days or 16 hours she paid our office for, we worked an additional two days for FREE for this client due to her hardship. $90.00 per hour plus mileage, you do the math. We were under no obligation to offer free services for her but we sympathized with her dilema.

Other competitors ask us why we donate work for free to our clients, stating they dont appreciate it. We press on with charity pro bono work and this is an example of why this might be something to be reconsidered

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#2 UPDATE Employee

COMPANY RESPONSE TO NANCY

AUTHOR: Toby - (U.S.A.)

POSTED: Friday, April 06, 2007

KMS Investigations does not have a California office first of all. KMS Investigations is located in Birmingham Alabama. If your insisting on posting a complaint the facts or your reporting need to be accurate first of all.

Secondly, we are in the process of initiating civil suit agaisnt this woman. If she doesnt know that yet she knows this now. KMS is very charitable and often work hours for free for hurrican Katrina victims, church orginizations and clients that have financial difficulties such as this woman.

In spite of what she wants you to believe, we not only worked the two days or 16 hours she paid our office for, we worked an additional two days for FREE for this client due to her hardship. $90.00 per hour plus mileage, you do the math. We were under no obligation to offer free services for her but we sympathized with her dilema.

Other competitors ask us why we donate work for free to our clients, stating they dont appreciate it. We press on with charity pro bono work and this is an example of why this might be something to be reconsidered

Respond to this report!
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#1 UPDATE Employee

COMPANY RESPONSE TO NANCY

AUTHOR: Toby - (U.S.A.)

POSTED: Friday, April 06, 2007

KMS Investigations does not have a California office first of all. KMS Investigations is located in Birmingham Alabama. If your insisting on posting a complaint the facts or your reporting need to be accurate first of all.

Secondly, we are in the process of initiating civil suit agaisnt this woman. If she doesnt know that yet she knows this now. KMS is very charitable and often work hours for free for hurrican Katrina victims, church orginizations and clients that have financial difficulties such as this woman.

In spite of what she wants you to believe, we not only worked the two days or 16 hours she paid our office for, we worked an additional two days for FREE for this client due to her hardship. $90.00 per hour plus mileage, you do the math. We were under no obligation to offer free services for her but we sympathized with her dilema.

Other competitors ask us why we donate work for free to our clients, stating they dont appreciate it. We press on with charity pro bono work and this is an example of why this might be something to be reconsidered

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