Complaint Review: Lifetime Smiles - Austin Texas
- Lifetime Smiles 2100 W William Cannon Ste C Austin, TX 78745 Austin, Texas United States of America
- Phone: (512) 284-8954
- Web: http://www.thelifetimesmiles.com
- Category: Dental Services
Lifetime Smiles Complete Scam: Charges $400 to Customer for Rescheduling Appointment Austin, Texas
*Author of original report: Problem Was Solved by Manager
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Came here with a livingsocial deal to get my teeth cleaned. Not a bad job. Afterwards, the dentist proceeded to tell me about $1200 of work I "needed" to get done. They quickly referred me to their booking office where I was pressured into making an appointment that very day! Telling them that I needed to contact my insurance, I got them to agree to an appointment the next week.
I am a law student and extremely busy. I called them 24 hours in advance (24 hours exactly, in fact) to reschedule for after my exams (the first time rescheduling, btw), I was told then that their cancellation policy is 48 hours and that I would be charged FOUR HUNDRED DOLLARS because there was "nothing they could do about it." WOW. They then told me that if I did not pay them, they would refer me to a collection agency and affect my credit score. They should have hired a hitman and broken my legs too, because that is how crippling losing 400 dollars is to a poor student. Way to go Lifetime Smiles, you've lost a customer, warranted a bad review, and ripped off a poor graduate student - the most short-term, narrow sighted business policy I have ever seen.
This report was posted on Ripoff Report on 04/19/2013 08:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lifetime-smiles/austin-texas-78745/lifetime-smiles-complete-scam-charges-400-to-customer-for-rescheduling-appointment-aust-1044544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#1 Author of original report
Problem Was Solved by Manager
AUTHOR: yanwen.ji - ()
SUBMITTED: Sunday, November 10, 2013
I was contacted by the owner of LifeTime Smiles and they removed the charge.


Advertisers above have met our
strict standards for business conduct.