Magsforless $95 People Subscription RIPPED OFF by these JERKS! ripoff New York new york

I had a couple of very pleasant email exchanges with the customer service manager Kim Scott who wrote the rebuttal above. Kim went the extra mile here and although she couldn't fulfill my subscription she did credit back the amount paid for the long overdue People Magazine to my credit card. Way to go Kim!

Hi,

My name is Kim Scott and I am the customer service manager at MagsForLess. I am posting on this forum to let you know that I apologize for any issues you previously experienced with MagsForLess. I have a new dedicated team in place and I am going to work their butt until every single customer is pleased with their magazine subscription experience.

MagsForLess goal is to revolutionize the magazine subscriptions industry by offering an unparalleled customer experience.

Please feel free to contact me directly at kim@magsforless.com and let me know how I can help.

I continued to send emails to MagsForLess and complain - but I also filed reports with as many consumer agencies I could find including the Federal Trade Commission, the Postal Service (since the magazine was supposed to be delivered by mail) and the Better Business Bureau of New York. (I've had positive results from the BBB in the past.) I think I contacted the attorney general of New York too.

The People magazine hasn't been delivered yet, but I've noted on the company's website that the status of the subscription has changed from "delivered (yeah...right)" to scheduled for delivery on Nov.26th - Dec. 24th.

This is a change for the better as I was almost to the point of kissing the Benjamin I spent on the non-showing subscription goodbye. So we'll see if I have something extra to be thankful for during the Turkey Day break!