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Report: #1367958

Complaint Review: MediaGemm.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Batmans_Byte — Austin Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • MediaGemm.com Internet USA

MediaGemm.com Relatively Painless Refund Wilmington, Montreal Delaware, Quebec

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I helped my g.f. buy something to read on-line, it cost a dollar or so. Don't remember what it was, but no complaints.

Sometime after that, a charge of $39.99 appeared on my bank account, though I'd just gotten a big paycheck and didn't notice. A month later, I noticed a pending charge for another $39.99, about to put me in near debit status. That got my attention.

The phone number was on the cc statement, so I called them and told them I didn't know what it was, but my g.f. didn't ask for it, we weren't using at, and we didn't want it. The CSR put us on hold to verify that we hadn't use the service or whatever it is, then came back and agreed to stop the pending charge and refund the previous charge.

The pending charge was cancelled in a day or so, and the refund was processed in just another day or so. All told, the experience was a bit scary and a little inconvenient, but relatively painless overall.

 

This report was posted on Ripoff Report on 04/16/2017 08:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mediagemmcom/internet/mediagemmcom-relatively-painless-refund-wilmington-montreal-delaware-quebec-1367958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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