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Report: #1322008

Complaint Review: MetaboMatrix - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: BevC — Hallandale Beach Florida USA
  • Author Not Confirmed What's this?
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  • MetaboMatrix PO Box 29056 Phoenix, Arizona USA

MetaboMatrix MetaboPure Fake Refund Offer Phoenix Arizona

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METABOMATRIX FREE offer was fraud. After being lured by promise of fast weight loss, I accepted the free offer for a trial of the product and its companion MetaboPure intending to try it after completing Chemo treatments this December for two kinds of Breast Cancer.

The shipping charge of $4.95 seemed fair. I did not want or accept repeat shipments offer.

The first shipment was quickly followed by a 2nd and a third, billing my credit card $109.90 each time.

Attempting to use the online cancellation link severla times failed so I called Customer Service number listed for return RMA and cancellation. After repeating the sales pitch about the product benefits at beginning and near end of call, Katie ( or Katy) said that she would cancel my "orders" and instead of return of only 1 order crediting $109.90 less $9.95 shipping, she would offer credit of $179.00 (specifically 2 times $49.95 and 2 times $39.95) allowing me to keep the products. She said that she used her calculator to come to this amount.

Obviously $179.00 is better than $99.95 so I said yes to this proposal. I wanted to be sure that this proposal was exactly what I would receive so I asked her to double check her math. She came back to the line sayng actually it would only be $140 as she had made a mistake. I added amount to be $179.80 which would have satisfied me.

She rudely informed me that I was being unreasonable as "she was only human and could make a mistake." I asked for a supervisor.  After holding, I was told that the creidt would only be $140, that was all she could do.  She humg up on me.

I did the search on the product tha I should have done before ordering finding this site and many other fraud reports on MetaboMatrix.  At this point I am very certain that there will not be nor ever would have been any credit.

Next step is to contact my credit card company.

If a product seems too good to be true, DO YOUR RESEARCH.

Thanks for listening.

BevC

 

 

This report was posted on Ripoff Report on 08/11/2016 02:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/metabomatrix/phoenix-arizona-85038/metabomatrix-metabopure-fake-refund-offer-phoenix-arizona-1322008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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