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Report: #1155263

Complaint Review: Network Solutions, LLC - Internet

  • Submitted:
  • Updated:
  • Reported By: A. Malchiodi — Fairfield California
  • Author Not Confirmed What's this?
  • Why?
  • Network Solutions, LLC Internet USA

Network Solutions, LLC Unauthorized renewals and domain purchases on customer accounts Unknown, used to be Virginia Internet

*UPDATE Employee: Domain renewals

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A customer of Network Solutions for domain name purchases and management since 1998, I was shocked to discover today that all (three) my domain names have been automatically renewed without authorization and at an unknown cost.

Also, I find myself the owner of a fourth domain that I never wanted nor requested. Network Solutions, without authorization, purchased it in my name.

This is reprehensible behavior that should be punished by the FCC.   But this company with get away with it criminal behavior because it had the inside track with government officials from the begining and was the very first, for-profit  internet domain name provider on the market.

DO NOT DO BUSINESS WITH THIS COMPANY.  AFTER 16 YEARS, IT'S TIME TO TAKE MY BUSINESS ELSEWHERE.  THIS COMPANY WAS ALWAYS TOO EXPENSIVE ANYWAY, BUT NOW, IT'S DOWN RIGHT CRIMINAL IN ITS' CONDUCT.

 

This report was posted on Ripoff Report on 06/16/2014 03:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/network-solutions-llc/internet/network-solutions-llc-unauthorized-renewals-and-domain-purchases-on-customer-accounts-un-1155263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Domain renewals

AUTHOR: Executive Support Team - ()

POSTED: Wednesday, June 18, 2014

Dear A. Malchiodi,

Thank you for your comments. We value all feedback and use this information to improve internal processes, service offerings and customer interactions. We would like to address your concern regarding the charge, so we ask that you send us your contact information and details of this post via the following link: networksolutions.com/help/email.jsp

 

Sincerely,

The Executive Support Team

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