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Report: #1406377

Complaint Review: North American Relocation Services - Nationwide

  • Submitted:
  • Updated:
  • Reported By: George — Effingham New Hampshire USA
  • Author Confirmed What's this?
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  • North American Relocation Services Nationwide USA

North American Relocation Services Bait and Switch Nationwide

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Off to a good start with the salesperson providing a timely quote for my move from NH to GA and then all downhill from there! I had a packing company pack all my household goods which were to be moved into storage for a few days as I had to close on my house. The list I provided of my initial inventory of unpacked furniture and belongings was calculated by North American as Articles List 33 Items, 128 Pieces to be moved at a cost of $4461.18. When the ACTUAL items after packing was provided to North American it decreased, Articles List 32 items, 122 Pieces HOWEVER North American then proceeded to provide a new revised price of $6328.92. YES less items now cost over $1,800 more!

My final now packed list was provided 48 hours prior to move date in advance to North American but their policy for any kind of refund (which is a pittance for what they ask upfront) is 72 hours. I immediately cancelled the move once I knew what type of company I was dealing with and went with a local reputable mover. At that point they tried to hold me hostage to the NEW quote by telling me they would take my deposit if I did not keep my appointment for the move and YES they did take my deposit of over $1300.

Keep in mind when you sign and give a deposit this does not mean you will pay the quoted amount they provided, EVEN when you have less items they can revise and charge more for less after the fact. Note, once they have your signature on the original quote you are locked in, and if you don't agree they can and will take your deposit should you cancel based on the NEW price! Beware.

This report was posted on Ripoff Report on 10/15/2017 07:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/north-american-relocation-services/nationwide/north-american-relocation-services-bait-and-switch-nationwide-1406377. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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