Complaint Review: Nouveau Restor - Internet
- Nouveau Restor Internet USA
- Phone: 866-471-8407
- Web: nouveaurestor.com
- Category: Skin Care
Nouveau Restor After I got "free" samples they put me on auto ship and charged me. Orlando Internet
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I ordered "free" samples of two skin care products from Nouveau Restor online this past July, I only paid the shipping which was $4.94 per product. I got the products a few days later and thought no more about it.
I don't know how many days later I started receiving phone calls from a number i was not familiar with and ignored them until they left a message in broken english saying that I was on their website and that my order was incomplete. I finally called them back and when they said I hadn't finished filling out what info. necessary to complete my order I told them I did not want their procucts and to stop calling me! Well, a couple ,or so, weeks later I received one of their products. My life is busy, I set the box aside and figured it was their mistake and I'd deal with it later. I just received another box yesterday, so that was two products a month apart ! I looked on my charge card statement and much to my horror, I have been charged not only for the two products that they automatically sent me but the two that were supposedly "free". $89.94/product!
I called them today, Oct 7, and the woman I spoke with said that I had 14 days to try the products ,that they were "free" 14 day trials and that I was supposed to call and cancel if I didn't want more and to be charged! I am not the only person to be duped by theses THIEVES, when I ordered the crap these rules were not spelled out. I was told I could return the one I got within the past 30 days for a refund. Who knows if I will be refunded,? the woman tried giving me a discount on it it if I keep it! (2 different discounts) I said "NO" that I don't even care for the prodcut and 89.94 is a ripoff! The products are nothing special.
A $300 lesson, very painful and extremely frustrating. DO NOT ORDER from these CON ARTISTS!
This report was posted on Ripoff Report on 10/07/2017 10:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nouveau-restor/internet/nouveau-restor-after-i-got-free-samples-they-put-me-on-auto-ship-and-charged-me-orland-1404816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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