nouveau restor ordered a trial order for face and eye cream which i received two weeks later. the add never mentioned that i would have to pay full price and would be charged for future shipments. the trial price for each product was $5. future shipments would be for $90. how can you cancel a trial order in two weeks if you have not yet received the products and have had a chance to use it to see if it works. the agent i spoke to, pedro, # 0499 stated that the two weeks starts from the day you order the "free trial". lesson learned. the company is located in lake tahoe, nv 89449 phone # 866-471-8407 lake tahoe nevader

ordered  a trial offer for face eye cream, for $5 each.  it took over two weeks to arrive.  i noticed that my account was chaged for $90 .  when i called  the phone number that appears, i was told that i was charged the full price for trial product.  i spoke to pedro, # 499, and was told the i would have had to cancel order in 14 days . which started on the day you ordered.  i asked him how can they charge for a product that i jhad yet to try to see if it worded?  he stated that i can't return the pruduct, but could give me a 50% discount on future orders.  i said no thank you and canceled future shipments.  please note i live in puerto rico which is not on the state charts.