Complaint Review: O PREMIUM WATER - MESA Arizona
- O PREMIUM WATER 1740 WEST BROADWAY MESA, Arizona U.S.A.
- Phone: 480-9628000
- Web:
- Category: Bottled Water Delivery
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I have cancelled my acount with O premium water due to their lack of ability to actually deliver water! I recieved a confirmation e-mail from Melissa. It states:
Michelle,
I apologize for all the issues that you have experienced with us and will cancel your account immediately. I have also issued a credit for your last delivery in the amount of $12.98, no further charges will be owed to us. I have also forwarded this email to the Route Manager to review. If you have any other questions please feel
free to contact me at 480-461-5616
Melissa
She further wrote:
Your account is now cancelled. Your will have no further charges or deliveries.
Thank you
Melissa
Despite these two e-mails dated 8/31/04 - they have actually debited my account on 9/9/04 for the $12.98 rather than credit me. Despite being told they no longer have permission to access my account. I guess that just supports all the other complaints. People we need to start filing complaints against unethical companies like this. I am sure Steve Currier will have a bunch of BS to say to support that his company is not doing anything wrong, but it's difficult to believe him with facts such as these.
I am going to an attorney next week to discuss filing an action against them for fraudelant access to my financial account. I have filed a fraud report with my bank as well. I will also be filing fraud alerts with other agencies.
I hope someday Steve gets treated by a company the way he treats his customers and then maybe he will take the complaints seriously and actually do something about it.
Michele
mesa, Arizona
U.S.A.
This report was posted on Ripoff Report on 09/11/2004 09:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/o-premium-water/mesa-arizona-85202/o-premium-water-rip-off-mesa-arizonarip-off-report-investigation-o-premium-waters-cont-107924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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