Old Country Van Lines Held My Items Hostage and Won't Resolve East Newark New Jersey

Upon pressure to sign with Old Country Van Lines, it was perfectly clear that as a student, i would not be able to afford the "quoted" $4600 and my partner in NH would be paying for the entire amount via credit card. The partner paid the down payment and was told the amount would be more. He and I were both under the impression that the overage would be a reasonable amount. However, we were both wrong. The total fee was over $7000 and they did not take the extra motorcycle included in the quote. On the bid, 3 weeks time is alloted to schedule delivery, but the driver said it takes about 3-7 business days for delivery. I continually tried to get an arrival date to make arrangements. Nineteen days passed since pick on June 25th. We received a call from the driver saying that he would be arriving on Thursday morning and I was to have $5600 in cash or money order in order for the items to be delivered. 

I explained this was not the agreement I made with the sales representative. I said we agreed to a credit card payment, the card was on file and the company only need charge it. The deposit was made on American Express. But now, the company refuses to take American Express. They company wanted other forms of payment, even a second credit card to split the fee. I do not have that kind of credit available on any credit card. Repeatedly, repeatedly, repeatedly, I call, text, or leave messages. People said they would call back after speaking with a manager, after speaking with operations, or simply told me that they have taken themselves off this case because it was out of their hands. I am getting no where. 

I don't know where my things are - other than in storage somewhere. No one will give me answers. No one will charge the credit card, or even return a call so I could even make a cash delivery. I've called the Better Business Bureau and they sent a letter to Old Country Van Lines looking for a response. I spoke to the Department of Transportation and people from the Federal Motor Carrier Safety Administration and filed a complaint there. The more I research online about this company, the more terrified I get that I will never see my things again. My next step is the New Jersey newspapers, the police, and then an attorney for a class action.