Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #550303

Complaint Review: Opex Communications - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: Malcolm — Akron Ohio United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Opex Communications 707 Wilshire Blvd. 12th Floor Los Angeles, California United States of America

Opex Communications This company continues to send me fraudulent bills adding a new finance charge every month. Los Angeles, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I used this cellphone company for several years as a low priced alternative to the big companies. I believe they used Cingular towers. When AT&T took over Cingular they apparently booted OPEX off the use of their towers (or maybe they just upped the price). At any rate OPEX then offered a new plan at a much higher rate over the existing plan. I declined this "oppurnity" and opted out. This is when the fraud began (July, 2007). An unbelievable scenario of charges and credits began to appear on my monthly bill. There were charges for phone calls made which were supposed to be free as part of the plan. They were charged to the phone that they were not made from. They were buried deep in that phone`s usage record. A simple division showed they were billed at $3.32 per minute. There were double charges for the second phone usage. There were charges made after the phone was discontinued. There was a series of charges (and one credit) from OPEX and one bill from Total Call International all charged to my credit card. Needless to say I was all the while either writing or (trying) to call OPEX to get this resolved. I gave up on any calling as it was almost impossible to get through. The few times I did get through I was either cut off or given answers that later proved to be false.  I continued receiving ebills from OPEX monthly with a finance charge added each time. They never would explain what the bills were for. (I had refused to let my credit card to be charged after July 2007). Billing was handled by email so I filed a complaint with the FCC. After my email was changed I began receiving bills through the mail so I`ve filed mail fraud with the post office. I saved all text associated with this fraud and don`t know exactly where I want to go from here. I don`t know why I was selected for this treatment by OPEX but maybe they thought at my age (I`m 82 now) that I would just pay whatever they asked. I think it is more likely that they went to a lot of effort to extract money from whoever opted out of their "opportunity" to use their new plan. If that`s the case then there certainly must others out there that were overcharged and just paid the bill. Case for a class action? I don`t know.

This report was posted on Ripoff Report on 01/06/2010 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/opex-communications/los-angeles-california-90017/opex-communications-this-company-continues-to-send-me-fraudulent-bills-adding-a-new-finan-550303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now