Complaint Review: Outdoor Distributors - Shelby Alabama
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- Author Confirmed
- Outdoor Distributors 7031 HWY 47 Shelby, Alabama U.S.A.
- Phone: 205-669-2500
- Web:
- Category: Landscaping
Outdoordistributors.com sold counterfiet murray lawnmower parts. parts defective. refused to replace Shelby Alabama
*REBUTTAL Owner of company: Dennis is mistaken
*REBUTTAL Owner of company: Dennis is mistaken
*REBUTTAL Owner of company: Dennis is mistaken
Show customers why they should trust your business over your competitors...
Do not buy parts from these people.
Murray says that they are not distributors of Murray Parts. They sent me a defective part and would not let me return it for a replacement.
They are also very rude.
Dennis
Pleasant Valley, Missouri
U.S.A.
This report was posted on Ripoff Report on 08/15/2006 08:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/outdoor-distributors/shelby-alabama-35143/outdoordistributorscom-sold-counterfiet-murray-lawnmower-parts-parts-defective-refused-206316. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 REBUTTAL Owner of company
Dennis is mistaken
AUTHOR: Outdoor Distributors - (U.S.A.)
SUBMITTED: Sunday, August 24, 2008
Outdoor Distributors LLC is a certified Murray warranty repair / Parts dealer.
(Go to Murray.com and look for a service center under the zip code 35143)
We accept returns for replacement any time within 30 days. Any defects after 30 days have to be filed under Murray Warranty, at a local Murray warranty center so the determination can be made whether it is a defect, or customer abuse. Dennis refused to ship back or have the claim verified locally...he just wanted us to just "ship another one".
We do not sell any "counterfeit" parts. We do carry an aftermarket line of parts
which carry a 1 year warranty. This is not what Dennis was shipped though.
The majority of the orders we fill everyday are to repeat customers, many of which have been with us for years. The acusations stated here are bogus.
Victor Binkerd
Outdoordistributors.com
#2 REBUTTAL Owner of company
Dennis is mistaken
AUTHOR: Outdoor Distributors - (U.S.A.)
SUBMITTED: Sunday, August 24, 2008
Outdoor Distributors LLC is a certified Murray warranty repair / Parts dealer.
(Go to Murray.com and look for a service center under the zip code 35143)
We accept returns for replacement any time within 30 days. Any defects after 30 days have to be filed under Murray Warranty, at a local Murray warranty center so the determination can be made whether it is a defect, or customer abuse. Dennis refused to ship back or have the claim verified locally...he just wanted us to just "ship another one".
We do not sell any "counterfeit" parts. We do carry an aftermarket line of parts
which carry a 1 year warranty. This is not what Dennis was shipped though.
The majority of the orders we fill everyday are to repeat customers, many of which have been with us for years. The acusations stated here are bogus.
Victor Binkerd
Outdoordistributors.com
#1 REBUTTAL Owner of company
Dennis is mistaken
AUTHOR: Outdoor Distributors - (U.S.A.)
SUBMITTED: Sunday, August 24, 2008
Outdoor Distributors LLC is a certified Murray warranty repair / Parts dealer.
(Go to Murray.com and look for a service center under the zip code 35143)
We accept returns for replacement any time within 30 days. Any defects after 30 days have to be filed under Murray Warranty, at a local Murray warranty center so the determination can be made whether it is a defect, or customer abuse. Dennis refused to ship back or have the claim verified locally...he just wanted us to just "ship another one".
We do not sell any "counterfeit" parts. We do carry an aftermarket line of parts
which carry a 1 year warranty. This is not what Dennis was shipped though.
The majority of the orders we fill everyday are to repeat customers, many of which have been with us for years. The acusations stated here are bogus.
Victor Binkerd
Outdoordistributors.com
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