Report: #563908

Complaint Review: Paychex, Inc. - Rochester, New York Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Wed, February 03, 2010
Updated: Fri, March 12, 2010
Reported By: OrlandoPestControl — Orlando Florida United States of America

Author Not Confirmed

Why?

Paychex, Inc. 911 Panorama Trail South Nationwide United States of America

Phone: 585-385-6666
Web: PAYCHEX.COM
Category:

Paychex, Inc. Doesn't give out W-2's, overcharges on payroll, and will not mark paid bills as paid Rochester, New York Nationwide

*General Comment: Paychex

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For 6 months I did business with paychex. And for 6 months my company operated in the red because they made a point of overcharging me on every payroll. Their delivery of payroll was random and cost me 2 good employees. One delivery of payroll ended up in the hands of who the hell knows and was lost for good.

On more than once, I was on the receiving end of wage and hour complaints made by employees because paychex NEVER had payroll arrive on time and more than once I had to drive 2 hours to pickup payroll myself because they didn't even send it out.

Naturally I terminated the business relationship for the gross incompetence of paychex and the legal liability paychex created and got a paid-in-full receipt for my final bill from paychex.

Flash forward a year, they are refusing to send out W-2's for my employees -- DESPITE the IRS mandating that they cannot withhold W-2's for ANY reason.

When I call paychex, I only speak to operators or machine menus. No matter how much I try, there is never a supervisor, manager, administrator, or senior rep to talk to.

I've since filed a wage and hour complaint against paychex.

This report was posted on Ripoff Report on 02/03/2010 09:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/paychex-inc/nationwide/paychex-inc-doesnt-give-out-w-2s-overcharges-on-payroll-and-will-not-mark-paid-bill-563908. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

Paychex

AUTHOR: Legal Intern - (United States of America)

SUBMITTED: Friday, March 12, 2010

POSTED: Friday, March 12, 2010

Hi,
I am an apprentice at a New York law firm. We have been investigating the potential misconduct of Paychex and would be interested in hearing more from you about your experience. Please feel free to contact me at your convenience by replying to this message. Thank you.

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