Platinum Warranty, Warranty Wizard ripoff- Won't Cover My Repair! Cleveland Ohio

I have a repair on my Ford but this company won't cover it!! It is a repair that any other company including Ford would have covered if I would have bought my warrranty through them.

No one in this company can get their facts straight. First, they make up reasons they won't cover the cost, then when I tell them that reason is not in their contract anywhere, they make up a new reason (which won't hold up either). Their own lawyer doesn't even know what goes on from one person to the next.

I am told I can get my money back minus the charge of their consultant, then they change their mind and say I wont get a dime back because I have a claim (which they won't cover!).

I have went to the better business bureau, and am informed that the day I submitted my claim is the same day Platinum withdrew their membership from the BBB.

The Ohio Attorney General even said they are doing this to SEVERAL people.

Stacey
Layton, Utah
U.S.A.