Report: #833715

Complaint Review: RealtyStore.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Fri, February 03, 2012
Updated: Tue, March 20, 2012
Reported By: xam — Shippensburg Pennsylvania United States of America

Author Confirmed

Why?

RealtyStore.com Internet United States of America

Phone:
Web: www.realtystore.com
Category: Consumer Services

RealtyStore.com credit card charged then no way to cancel services Internet

*UPDATE Employee: @xam: Have you tried CALLING?

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RealtyStore charged my credi card for the first month services, then my password did not work anymore - so there was no way to cancel the automatic monthly charge. Numerous requests to email me my password went unanswered. I finally canceled my credit card. Effective way to run a scam!

This report was posted on Ripoff Report on 02/03/2012 10:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/realtystorecom/internet/realtystorecom-credit-card-charged-then-no-way-to-cancel-services-internet-833715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

@xam: Have you tried CALLING?

AUTHOR: Andrew Goodwin - (USA)

SUBMITTED: Tuesday, March 20, 2012

POSTED: Tuesday, March 20, 2012

Xam:
We have a full customer service department (based in CA, USA) that helps our customers 7 days a week during business hours. Have you even tried calling us? I don't believe it's fair for you to come to a third-party website and mudsling before you've at least spoken to us and given us an opportunity to address your concerns.
It sounds like you forgot your password. We never change a customer's log-in information! Just call us and we'll help you.
Sincerely,
Andrew

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