Complaint Review: Red Productions - Lansing Michigan
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- Author Confirmed
- Red Productions 1402 Pompton Circle Lansing, Michigan U.S.A.
- Phone: 989-400-2629
- Web:
- Category: Video & Film Production
Red Productions Stole my wedding memories! They never delivered our wedding video! Lansing Michigan
*Consumer Suggestion: PLEASE READ!!! We have the same problem!
*Consumer Suggestion: take them to small claims court
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Red Productions was hired to shoot and edit our wedding video summer 2008. We paid in full, and "Dan" showed up and shot the wedding but never followed through with the end product.
I spoke with Rachel Paterson several times and she kept telling me that the video had been shipped and that they would send another since I never received the first. They supposedly shipped the video 3 times, yet I never received it once.
My last contact with Rachel was October 17th, 2008 when I asked for the tracking number on the last sent video. She told me that the person with the number was out of town. I went out of the country for 2 weeks and when I returned there was no video. I tried calling Rachel and her number her name had been taken off the voicemail. I tried emailing and got an automated message saying her internship with Red Productions was over and that I needed to contact Robert Rogers.
Well, suprise suprise. Robert never answeres his calls, texts or return voicemails or emails. I filed with the BBB, but they closed the case b/c he never responded.
We are so upset that we do not have the video footage to remember our wedding.
Not_Happy
Detroit, Michigan
U.S.A.
This report was posted on Ripoff Report on 12/20/2008 08:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/red-productions/lansing-michigan-48910/red-productions-stole-my-wedding-memories-they-never-delivered-our-wedding-video-lansin-403577. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
PLEASE READ!!! We have the same problem!
AUTHOR: Lansingmichael - (U.S.A.)
SUBMITTED: Thursday, March 19, 2009
You can not take them to small claims court unless you have a physicall address there home on pompton circle is foreclosed and they are no where to be found the PO box is listed in Oklahoma. Please e-mail me and lets all get together to get this man and try to salvage whatever memories we can from that special day. MekhayelM@gmail.com is my e-mail and also my MSN messenger
#1 Consumer Suggestion
take them to small claims court
AUTHOR: Cat - (U.S.A.)
SUBMITTED: Saturday, December 20, 2008
If you paid in full then you have a contract and proof of payment. Take them to small claims court. If you have a contract and proof of payment you are in the drivers seat. Do not delay, they have had enough notice. Do it!
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