Regional Acceptance Rude, Unprofessional, Harrassing Greenville North Carolina

We had an identity theft problem that we were working to resolve. We were A FEW DAYS late on our car loan payment, and started receiving daily calls threatening to report a delinquent payment on our credit. After the threats, they offered to arrange to have a payment debited from my account on payday, and didn't bother to mention that there was a $10 fee for using the electronic payment service.

They charged my account 3 days before payday, causing an overdraft fee of $30 at my bank...then charged an additional $10 fee for using their electronic payment service, which caused another overdraft fee of $30 at my bank.

Their web site says that they "Steadfastly adhere to high moral principles and professional standards; always conduct ourselves with respect and honesty", but anyone who has dealt with them knows that this statement is just corporate fluff intended to lure more victims...errr...customers.

Dubya
Wylie, Texas
U.S.A.