Reliable Credit Unreliable Credit Federal Way, Washington

bob from irvine know it all about banking, auto loans, and others 2 numerous 2 mention. why a complete idiot.

When you want to call a bank "Unreliable", it is probably a good idea to not start off your report saying that you are unreliable.  With your attitude one really doesn't have to wonder why you are with a Sub-Prime Lender.  If you are late you have missed a payment..it is just that simple.  The fact that you finally made the payment is good, but it does not take away from the fact that you did not make the payment by the day you agreed to when you got the loan.  This with many lenders is seen as a negative, especially if you have a history of this.  If you are over 30 days late they can report it on your credit and that won't go away for 7 years.

Your details are unclear and you are leaving many things out.  Such as how much are you paying each month, the Interest Rate and length of your loan.  If you have a high interest, longer term loan.  It is very possible that your balance has only gone down by about $400, especially if you have been late on one or more occasions. 

It could come down to when you called them.  If you called them after your payment they may not have applied the accrued interest yet and gave you the $4700 amount and only gave you your current balance.  But when you called again they gave you the actual payoff which includes everything to pay off the car.

This also could come down to the type of loan you have.  You need to find out what Interest Rate Calculation they are using.  Is it just Simple Interest, or is it something like the Rule of 78's that would in effect give you a penalty for paying off your loan early.  You then need to either ask them(yes what a shocking idea) of why the difference, or find yourself an amortization table where you can put in your information and see if it matches.