Complaint Review: Riverstone Residential Group - elk grove California
- Riverstone Residential Group 6810 di lusso dr elk grove, California USA
- Phone: 916 683 3201
- Web: http://www.riverstoneres.com/
- Category: Online Psychiatrist
Riverstone Residential Group Bella Vista charged me over $400 for upgrades to Apt. elk grove California
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I was a tenant of Bella Vista from Sept of 2013 to Sept of 2014. The Apartments are OK, landscaping is almost non existent and generally the property is rundown. I had at least 10 calls for repairs in the year I was a resident. Throughout this period I complained to management on six different occasions about noisy neighbors and nothing was done.
At the end of the lease period I was allowed to contine to lease from them for an additional $215 per month. So, I decided to move on. I cleaned the place and had a walk through with the maintence man. He told me there would be a cleaning charge of $140 even after I cleaned the apt.
21 days later I received a bill from Riverstone Residential Group for and addtional $224 for cleaning, carpet cleaning, painting, 10 sink stoppers, three gallons fo paint, two hours of labor and one months water bill. The water bill is not in question. What is in question are the other charges.
single guy, live alone and did no damage to the walls, didnt even hang any decorations. When I left, the paint was still good, simce i was told when I signed the lease they had just repainted. Not sure why the apt needs 10 sink stoppers, but they bought 10 and charged me for them.
when I called Riverstone Residential Group about the charges, Luke was condesending and combative. The management at Bella Vista will do unnecessary cleaning and work on the apartments and charge you for it. Customer Service is non existent and the property is generally in poor condition My experience with this company has been nothing but negative and if I have to rent a place in the future I will be sure it is not managed by this company. If you live in the Sac Metro area stay far away from Bella Vists in Elk Grove and Miramonte\Trovas in Natomas.
This report was posted on Ripoff Report on 10/26/2014 11:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/riverstone-residential-group/elk-grove-california-95758/riverstone-residential-group-bella-vista-charged-me-over-400-for-upgrades-to-apt-elk-gr-1185039. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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