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Report: #1261015

Complaint Review: Scottrade - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Anonymous — Richland Washington USA
  • Author Confirmed What's this?
  • Why?
  • Scottrade Nationwide USA

Scottrade Security Breach October 8 2015 Notice by email and # for AllClear security (no one picks up!!) Nationwide

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In 2013 I applied to the Scottrade Brokerage by phone from Richland Wa.  Someone named Brian helped, but the 2nd person was so rude, I never funded my account.

On October 8, 2015 I received a notice by email that the company was hacked.   They gave a number for AllClear (security) to provide security, but now on hold for over an hour, no one picks up.  Sloppy service here as well.

 

Although I spoke with Scottrade staff (National level) and was told, that even as the email mentioned Social security numbers were accessed I was told by phone mostly they thought the "contact" information was used?   I asked if they had deleted the account since it was not funded and they had.  But 2 years later clients are now being informed.

 

https://about.scottrade.com/CyberSecurityUpdate

 

 

 

 

 

This report was posted on Ripoff Report on 10/13/2015 10:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/scottrade/nationwide/scottrade-security-breach-october-8-2015-notice-by-email-and-for-allclear-security-no-1261015. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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