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Report: #389272

Complaint Review: Sears Roebuck - Hoffman Estates Illinois

  • Submitted:
  • Updated:
  • Reported By: oak park Michigan
  • Author Confirmed What's this?
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  • Sears Roebuck 3333 Beverly Road Hoffman Estates, Illinois U.S.A.

Sears Roebuck kenmore microwave a piece of junk Hoffman Estates Illinois

*UPDATE Employee: Call Kenmore - it is not Sears responsibility to give you a new one

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In Aug of 05 I purchased a kenmore over the range microwave, which was made in June of 05. In Oct 08 the control panel caught on fire. I had to have the fire dept assist me in putting out the fire. Thank god i did not leave the kitchen my house could have went up in flames.

I spoke with several people in their recovery, nothng they can do because i did not buy one of their warranties. I tried reporting it to them as well as the consumer interaction center, as a safety issue but because it is not on recall they would not take a report. Between the years of 04 and 05 I purchased over $3000 with Sears for appliances. A microwave should last more than 3 years. I want a replace- ment at their expense.

Barbara
Oak Park, MI

Shortskirt
oak park, Michigan
U.S.A.

This report was posted on Ripoff Report on 11/08/2008 04:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-roebuck/hoffman-estates-illinois-60179/sears-roebuck-kenmore-microwave-a-piece-of-junk-hoffman-estates-illinois-389272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Call Kenmore - it is not Sears responsibility to give you a new one

AUTHOR: Honest Sears Employee - (U.S.A.)

POSTED: Wednesday, December 31, 2008

Sears does not own or make Kenmore products. You had a defective microwave and should go after Kenmore - how is Sears responsible?

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