Sears Sears, Roebuck and Company, Sears.com Sears will steal your money, steal your time. They are not honest and do not stand by their word. Miami Florida

 Hi JellyD,

Thank you for bringing this to our attention; we certainly see how this encounter caused you some frustrations and inconvenience.  We know how disappointing it can be to purchase a new appliance and discover it does not function properly.  We would like the opportunity to look further into this situation for you.  My name is Brian and I am a member of the Sears Cares Social Media Support team.  In order to have a case manager contact you directly, please send the following information – contact #, the name and phone # used at time of purchase, as well as the screen name (JellyD), to reference your post to smadvisor@searshc.com.  Again, we apologize for the challenges you have experienced and we look forward to speaking with you soon.

Thank you,

Brian L.

Social Media Moderator

Sears Social Media Support