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Report: #1517781

Complaint Review: Sears Warranty - San Diego California

  • Submitted:
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  • Reported By: eric — San Diego california United States
  • Author Confirmed What's this?
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  • Sears Warranty San Diego, California United States

Sears Warranty CCM Sears Warranty never fixed washer, billed for repair, monthly charges of $49.99 afterwards unti cancellation fees paid San Diego California

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What a nightmare experience.  From my credit card company's pov, they are not fraudlent so no consumer protection from CC company.  This company is definately unethical in that they will bill for no service and use the initial over the phone conversation as evidence of a "verbal contract" to enter into a monthly service charge of $49.99 until the cancellation fee is paid in full($30.00). 

The washing machine broke down in October.  I thought I was calling sear repair department. This is not Sears Roebuck but a scam company using Sears as their business name. 

A repair techncian came out and told us to buy a new washing machine.  We did.  Then we noticed that we were charged for the service repair(that didn't do anything) and each month afterwards a monthly charge would occur. 

The credit card company attempted to recover the charges but technically speaking, there is a verbal contract and their is no fraud.  I really thought I was just getting a sear repairman coming out to repair a one time repair.  I never intended to enroll into a monthly warranty service. 

My mistake, I paids 5 months and the cost of the repair after the cc compant charged us back after finding no fraud.  $300 mistake with no gain, we bought a new washing machine on our own. 

We got scammed and found no recourse but to pay the cancellation fee and write out the cost as a misadventure.

This report was posted on Ripoff Report on 04/20/2022 04:03 PM and is a permanent record located here: https://www.ripoffreport.com/report/sears-warranty/san-diego-california-ccm-unti-1517781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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